Privacy Policy

Introduction

Nettoyage Uno respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with Quebec's Law 25 (An Act to modernize legislative provisions as regards the protection of personal information).

Information We Collect

When you use our website or request services, we may collect:

• Contact information (name, email, phone, company)
• Service request details (facility size, cleaning needs, scheduling preferences)
• Website usage data (pages visited, time spent, referral sources) via Google Analytics (if consented)
• Technical information (browser type, device information, IP address)

How We Use Your Information

We use your personal information to:

• Respond to your quote requests and service inquiries
• Provide and improve our commercial cleaning services
• Communicate with you about your service needs
• Analyze website usage to improve user experience (with your consent)

Data Storage & Security

Your information is securely stored using Supabase (a PostgreSQL database service). We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your data from unauthorized access, disclosure, or misuse.

Third-Party Services

We use the following trusted third-party services:

• Supabase: Secure database storage for form submissions and contact information
• Google Analytics: Website analytics (only with your explicit consent)
• Resend: Email delivery service for notifications and communications

Your Rights Under Quebec Law 25

You have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for analytics cookies at any time
• File a complaint with the Commission d'accès à l'information du Québec

Cookies & Tracking

We use essential cookies (language preference, consent settings) and optional analytics cookies. You can manage your cookie preferences at any time.

Data Retention

We retain your contact information and service request details for as long as necessary to fulfill our business relationship. You may request deletion of your data at any time by contacting us.

Contact Us About Privacy

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: